Thank you for visiting a YMCA website and reviewing our online Privacy Statement in detail. Respecting your privacy and protecting your personal information in an online environment is a priority for us. YMCA BC follows requirements under British Columbia's Personal Information Protection Act (PIPA), and is governed by the Canadian Anti-Spam Legislation (CASL). We also adhere to applicable service delivery practices required for YMCA programs that receive government funding.
The YMCA is committed to respecting your privacy and protecting your personal information. This Privacy Statement explains the current information management practices on our websites
The purpose of this Privacy Policy (the “Policy) is to establish a framework for the collection, use, disclosure and retention of Personal Information by the YMCA of British Columbia (the “YMCA”). The YMCA respects and is committed to protecting the Personal Information that it collects and uses about its Staff, Clients and Donors as required under applicable privacy legislation, including the British Columbia Personal Information Protection Act (“PIPA”).
In this Policy, the following terms have the following meanings:
Other terms not specifically defined in this section will have the meanings given to them elsewhere in this Policy or as otherwise defined.
This Policy applies to the Personal Information of Staff, Donors and Clients.
The YMCA collects, uses, discloses, processes, and maintains Personal Information about Staff for legitimate business reasons, for the purposes of establishing, managing and ending the employment relationship and for other purposes permitted under PIPA, including for:
The YMCA collects, uses, discloses and maintains Personal Information about Clients for legitimate business reasons and for other purposes permitted under PIPA, including for:
The YMCA collects, uses, discloses and maintains Personal Information about Donors for legitimate business reasons and for other purposes permitted under PIPA, including for:
The YMCA respects Donors’ wishes to remain anonymous, excepting situations where the YMCA is required by law to disclose certain information.
The information that the YMCA may collect for the above purposes includes information such as:
The YMCA seeks to limit the scope of the Personal Information that it collects, uses and discloses about Staff, Clients and Donors to what is reasonable and necessary in the circumstances.
The YMCA collects, uses and discloses Personal Information with the knowledge and consent of Staff, Donors and Clients, except in circumstances in which PIPA permits or requires the YMCA to collect, use and disclose Personal Information without consent.
If the YMCA seeks to use Personal Information for other purposes that are not identified in this Policy, the YMCA will ask for consent before doing so, unless otherwise permitted under PIPA. Where required, individual consent will be obtained either in person, in writing, or by electronic means.
Consent may be implied in some situations while express consent is required for the collection, use, and sharing of sensitive Personal Information. “Implied consent” exists when an individual is “deemed” to consent to collection, use, or disclosure of Personal Information if the individual voluntarily provides it for a purpose that would, at the time, be considered obvious to a reasonable person. “Express consent” signifies that an individual, knowing what Personal Information is being collected and for what purposes, willingly agrees to the information being collected, used, and disclosed as notified. It may be given in writing or verbally.
Consent may be withdrawn at any time, on reasonable notice, subject to legal or contractual restrictions. The YMCA will inform individuals of the implications of withdrawal of consent, including where certain services or benefits may become unavailable as a result of the withdrawal.
The YMCA shares Personal Information internally only on a need-to-know basis and information shared between Staff must be limited only to that which is necessary for the purposes of fulfilling applicable job duties. The YMCA may also share Personal Information externally with, for example, its service providers, professional advisors (including but not limited to legal counsel, auditors, accountants and insurers), employment and taxing authorities, or law enforcement officials as necessary for the purposes set out in this Policy.
The YMCA also shares the Personal Information of Donors with the YMCA Foundation of British Columbia for the purposes of gift administration, solicitation of donations, and communications related to current and planned YMCA programming and activities.
The YMCA uses web-based third-party service providers to perform specialized services on its behalf such as data processing, payroll and benefits administration, and human resource management. Sometimes the YMCA’s service providers come into contact with Personal Information. The YMCA only provides service providers with limited access to the information that is necessary for the applicable service to be performed. Some of these service providers may be located outside of Canada and may, from other jurisdictions, collect, use, disclose, store, process or access the Personal Information of Staff, Donors or Clients. The YMCA takes steps to require service providers to keep Personal Information confidential and expects service providers to protect Personal Information in a manner that is consistent with this Policy, PIPA and the YMCA’s security practices.
The YMCA implements security safeguards to protect Personal Information against risks such as loss or theft, as well as unauthorized access, disclosure, copying, use, storage or modification. These security safeguards will vary depending on the sensitivity of the information as well as the format in which the information is held and may include:
The YMCA is responsible for the Personal Information under its control. The YMCA has a designated Privacy Officer who is accountable for the YMCA’s compliance with this Policy and with PIPA. The YMCA’s Privacy Officer can be contacted at:
Privacy Officer
#10 - 620 Royal Avenue,
New Westminster, BC V3M 1J2
Email: privacy@bc.ymca.ca
When you visit our websites, we will not collect your personally identifiable information (PII) unless you choose to use and receive online products and services that require it. For transactions involving credit cards, YMCA systems use up-to-date security protocols to ensure the integrity and confidentiality of information and systems.
If you choose not to use the Internet to provide personal information to the YMCA, you can contact us by telephone, fax, mail or in person. (Not all options may be available in every situation.)
We do not sell personal information we collect.
We will not disclose your personal information to anyone else without your prior knowledge or consent, except when required by a government body or agency, or as permitted by law.
Whenever you use our websites, information may be collected through the use of cookies and other technologies. By using our Websites you agree to our use of cookies as described in this Cookie Notice.
In order to provide you with a more personalized and responsive service we do use small text files called “cookies” to remember and store information about how you use our websites. Cookies contain small amounts of information and are downloaded to your computer or other device by a server for our websites.
Your web browser then sends these cookies back to our websites on each subsequent visit so that it can recognize you and remember things like your user preferences. Some of the cookies we use are necessary to enable you to move around our websites and use its features, such as accessing secure areas that may contain content for registered members.
Cookies also record information about the choices you have made to allow us to tailor the site for you; for example to remember your preferred YMCA Centre location. This information is usually anonymized and is not used for any other purpose. You can find more detailed information about cookies, how they work and how you can modify your computer's settings to block or filter cookies at aboutcookies.org/.
When you join the YMCA you join more than a gym. You join a community.